Masterclass Help Page


Are you unable to see or hear Andrea?
Please follow the steps below

Step One:

Press the white “Play” button

Start Broadcast.jpg


No luck? Proceed to Step Two.


Step Two:

Press the reconnect button at the top

No luck? Proceed to Step Three.

reconnect button.jpg

Step Three:

Try refreshing your browser, and then pressing the “Start the Broadcast” button.


If you still aren’t able to join us during the webinar after completing steps 1-3, please fill out this form and Tori and Jordan will help you as soon as possible!